Blogging

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Pushing the boat out

There’s a lengthy discussion on Real Lawyers Have Blogs on Why a law blog does not belong inside your law firm website.

For me it boils down to this. Effective blogging is you – or a group including you – (as Kevin says) “providing valuable information, insight, and commentary to your target audience”, so don’t hide that within “the trappings of a law firm website”. That does not mean you have to publish it at its own domain, but it does mean that it should have its own identity separate from the law firm brochureware, news items and worthy articles.

That’s an easy – even automatic – choice for the sole practitioner or the small firm specialist; it’s not so easy for those in large firms who are conditioned or feel they are required to speak for the firm.

So it’s tempting for the larger firm to go for the comfort of extending the existing website CMS to produce blogs integrated into the firm’s website, but all that produces is more featureless, unengaging web pages with little or no Google juice added.

What’s needed is to do something different – to push the boat out, to engage and connect – and the best way to do that is to create a platform that the bloggers own in spirit if not in law

An article in this week’s Economist concludes:

Gone, in other words, is any sense that blogging as a technology is revolutionary, subversive or otherwise exalted, and this upsets some of its pioneers. Confirmed, however, is the idea that blogging is useful and versatile. In essence, it is a straightforward content-management system that posts updates in reverse-chronological order and allows comments and other social interactions. Viewed as such, blogging may “die” in much the same way that personal-digital assistants (PDAs) have died. A decade ago, PDAs were the preserve of digerati who liked using electronic address books and calendars. Now they are gone, but they are also ubiquitous, as features of almost every mobile phone.

That blogging has gone mainstream may disappoint some early adopters who might have wished their turf to have remained unsullied. However, it was hardly unexpected. Put a useful technology out there and all sorts of people will find all sorts of uses for it. Remember the web itself circa 1995?

(Hat tip: John Naughton)

Bilge pump

I’m not going to take the linkbait laid by Paul Boutin in Wired Magazine telling us to quit blogging because the blogosphere has been “flooded by a tsunami of paid bilge” and that time is “better spent expressing yourself on Flickr, Facebook, or Twitter”. This has got a lot of coverage … because it’s bilge.

I don’t know about you, but I find it difficult to write anything on Flickr, Facebook is fine for socialising and Twitter is great for chat – and you can use them effectively for more serious purposes too; but they’re different tools and don’t do what blogging does. So Paul Boutin can take his bilge elsewhere and I will continue blogging because it suits me.

Alex Wade in Times Online looks at blawging: “only a handful of legal practitioners maintain blogs”.

No way! Sure only a handful of law firms maintain firm-branded blogs, but as we on Binary Law all know, maybe half the hundreds of UK blawgs out there are by practitioners; and let’s not forget to mention the academics, pupils and others in the legal world who are blogging good stuff. Go make your case.

Dave Winer, pioneer of blogging, RSS and other publishing standards, recently posted about the importance of blogs as a publishing platform:

Publishing keeps getting cheaper. That’s been the constant push, the practical application of Moore’s Law in my neck of the woods. I’ve always been a publishing guy, and that’s always been how I viewed computers, and it’s why I got into them in the first place. Most people don’t get this, the real story of blogging is just the continuation of the process. … Blogging is the leading edge in publishing in the first decade of this century.

I too am a “publishing guy” and continue to promote here the merits of the blog as a publishing platform for the legal world , as does Kevin O’Keefe – most recently:

Whether you’re Thomson West publishing legal treatises, ALM publishing legal periodicals, a law firm publishing newsletters, or a law professor publishing law review articles, you ought to be looking at blogging as a very cost effective means of publishing. In addition to reduced costs, blogs offer a means of distributing content. Content that is also more timely than that published in traditional fashion.

Dave and Kevin link to supporting comments from Clay Shirky (of Here Comes Everybody fame). Clay’s argument was that the concept of blogging would become less important as the range of publishing activity enabled by the blog platform expanded.

The word blog itself is going to fade into the middle distance, in the same way words like home page and portal did. Those words used to mean something relatively crisp and specific, but became so overloaded as to be meaningless.

But it’s interesting to note that Clay’s comments are actually from an interview in April 2004. So, in the context of that time, he was clearly wrong: “blogs” and “blogging” exploded thereafter. His assertion makes more sense today – now that blogging has become “normal”. But while it’s true we’re less likely to talk of newsletters, collections of articles etc as blogs just because they use blog technology, to my mind “blogging” will live on as the term used to define the “naked conversations” which have popularised the medium.

There has been a fair amount of comment on LexMonitor, Lexblog’s law blog aggregation service in the last few days since its soft launch.

Aside from straightforward reports of its launch and what it is, there have been some who have been quick to trash it – either the whole concept or because of current failings. For example, in the first comment to the ABA Journal’s report of its launch:

Just what we need … another wholly unnecessary, unrequested fish-net trawling the oceans’ aggregation of blogs where the crap fish dominate and cover the real prize fish.

At the other end of the scale, there have been those like me and like-minded Steve Matthews and others who have enthusiastically congratulated Lexblog. It is not that we think Lexblog has got it right: there are certainly many criticisms one can level at its current implementation. But that misses the point. We see a guy (Kevin O’Keefe, president of Lexblog) who is passionate about the usefulness of blogs for the legal world and has built a very successful business around that, who has a keen grasp of the potential of the developing technologies for the legal profession and who (with editor Rob la Gutta) is not afraid to put his new project up there for us to knock down. For, though there has been pre-launch testing and feedback, that is not sufficient; only by exposing it to the masses will he find out if it might fly. And by garnering early feedback from all quarters, good and bad, he’ll be able to tweak it to perform more like what we want. That’s how things work on the internet.

The most considered review I’ve seen to date is from Scott Greenfield on Simple Justice. He’s highly critical critical of several aspects of the current service, in particular the inclusion of blogs that have no value:

I have a problem with the pipeline getting clogged with crap that will make people turn away from the blawgosphere because it appears to offer nothing useful and serves only self-promotion. This will harm businesses such as Kevin’s as well, and it’s in his interest to get his customers on track as well as produce content that serves a purpose. LexMonitor has the potential to do so, but doesn’t.

But – and this is an important but – he does go on to say in the comments “I meant the feedback constructively, and I’m glad you took it that way. I think your concept is good and helpful. Now let’s tune up the execution and you’ve really got something.”

So, let’s view LexMonitor for what it is – a work in progress. It may fly, it may not; but without innovators like Kevin and team we won’t get the legal web we want.

I’ll be reviewing it myself fully when I’ve had more time on it.

Robert Ambrogi has written the first of two articles on social networking for lawyers for law.com’s Legal Technology News. In the first, Social Networking May Pay Off in the End he starts off by saying that “social networking web sites are just glorified directories”. However, he clearly doesn’t believe that – glorified Rolodexes maybe. The article looks at “how to” on LinkedIn, Facebook and Plaxo. The latter, which may not be familiar to many, he describes as having developed into “a multifaceted tool for managing, tracking and networking with contacts across multiple platforms”.

His conclusion is that “Of the three, LinkedIn is the stronger marketing tool. Facebook is a fun way to keep in contact with your circle of friends and colleagues. Plaxo is a sure route to maintaining your contacts over the long haul.”

Looking forward to the next instalment.

In a ramshackle but extremely interesting video interview, Robert Scoble of Scobleizer fame quizzes Kevin O’Keefe of Lexblog on the benefits of blogging and social networking for lawyers. Kevin is the world’s foremost champion of why real lawyers should (inter alia) blog.

From an amusing piece by Jeffrey Goldberg on advice he received on becoming a blogger:

A blogger should only post, when he has “something new to add to something old,” and has “something that no one else has.” Do not “post for the sake of posting. Resist the temptation – and boy is it a temptation – to blog because your audience expects to read something.” This last bit of advice presupposes the existence for me of an audience. On this exact point, another of our fine bloggers, Ross Douthat, offered me this piece of advice: “Don’t check your traffic.”

Regarding news reporting, Scott Karp puts it like this:

Has there ever in the history of niche media been so many news organizations writing about the same thing at the exact same time? … makes you wonder why some news orgs don’t just link to the story that’s already been published and go write about something else that nobody knows about – you know, news.

Jordan Furlong on the futility of most law firm newsletters.

Law firms sometimes seem to think their newsletters, print or e-mail, are competing only against other law firm newsletters for clients’ attention. They’re not. They’re competing against every business and industry publication their clients read, usually produced by large publishing companies with decades of experience. Unlike law firms, these companies don’t regard their periodicals as a sideline, a nice marketing tool – they treat them the same way law firms treat their work product, as the lifeline of their businesses. So it’s not surprising that in this competition, law firms are outgunned from the start. …

The bottom line is: if your firm is producing anything that isn’t expected to be, and isn’t held to the standard of being, the very best, either stop doing it, or do it right. You wouldn’t send out mediocre, “good enough” legal work to your clients. Don’t pollute your brand by settling for mediocre, “good enough” client publications.

I’d extend this argument considerably. With the ubiquity of law news and blog sites and the much-discussed move of news reading habits from print to online, law firm newsletters in whatever medium are competing with the best online news and blog services in the UK and often globally, whether these are produced by large or small publishing companies, by large or small law firms or by individuals.

In particular, the multi-topic (small) law firm newsletter must be doomed. In print such newsletters may still have some useful life locally on the reception table and delivered by snail mail to existing customers. But the web savvy will be getting their news from elsewhere – likely way beyond your patch.

To begin to compete, firms must not just report news which is readily available online from numerous other sources, but display real expertise in particular practice areas and engage their readers. This means either more professionally-written, up-to-the-minute, analytical, subject-specific fare such as is produced by the leading publishers and innovative law firms and/or the less formal, more personal, more engaging blog, encouraging conversations with readers.

The former is a tall order for most small- to medium-sized firms; as Jordan points out, this requires condiderably more resources to be invested in their publications.

As to blogging, it will be no surprise that I feel this is the most effective route for the smaller firm. But it is important to recognise that simply blogging news that can be found elsewhere is unlikely to improve your online presence much. I commend those firms that are blogging their news rather than just mailing out print or sending email newsletters, but you are competing with the very best nationally and any first-mover advantage (few firms are doing this) will be short-lived. Law firm blogs need to be focussed (usually on a particular practice area), to have personality (usually meaning it’s not “the firm” but individuals or small groups that should blog) and to be engaging (providing comment and analysis and stirring things up a little) or to deliver some other value that cannot be found elsewhere.

Blogging is low cost and effective. Given the will and the right approach, it won’t be difficult to make your mark.

I was asked to write an article for the Legal Executive Journal (April issue) on the best law blogs. I’m not into “the best” and conferring awards, but I did agree to write a piece on “What makes a good blawg”, mentioning a few of my “blawgs of note”: established law blogs that have made their mark and stood the test of time.

So here it is.

[Full disclosure: Money changed hands.]

Postscript: It continues to astound me how rapid Google is at indexing blog sites. I only just finished this post 5 minutes ago and it’s already reindexed the home page. I know I’m not that important!

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