Law publishing

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I’m wondering who’s using ICLR online and how they’re getting on? The service launched 18 October to a list of over 350 delegates that was “fairly select and exclusive due to the nature of our Council”.

Before the event no doubt there was lots of direct mail and email promotion by ICLR to its customer list and I understand there were posters up in Chancery Lane and Temple tube stations for the benefit of the legal Londoners who toil there, but I struggled to find any pre-launch promotion online. I missed the “announcement” on the ICLR blog as it was somewhat indirect – a link buried in a post titled BabyBarista – Dress Down Friday. Indeed BabyBarista is fronting their online marketing campaign with a series of sponsored posts. Apparently the Grauniad had “roadblock banner adverts” up, whatever those are (they sound dangerous), but I missed them too.

In fact the pre-launch online announcement I first came across was on InPublishing, relating to Catalysts who developed the service using the NXT4 platform.

I’m curious also why there has been almost zero feedback online since about the service – particularly as anyone can sign up for a free trial. I did and was quite impressed, but I’m not a real user able to evaluate it meaningfully. Surely this is a groundbreaking alternative to the expensive Wexis services for the individual barristers and small chambers?

Props to Ruth Bird on Slaw for being the first to say something about it.

I’d like to hear from those using it – on a trial basis or in earnest. Don’t be shy.

The first wave of digital products in the CD era consisted basically of “books on screen” – existing print product repurposed with search and hypertext bells and whistles. This continued online with the advent of the web. More books on screen. Same old product, different medium. But the earth never really moved.

However, one of the biggest publishing phenomena of 2010 was yet more books on screen, now called ebooks, with Amazon’s Kindle leading the way. Same old product, different medium, but this time mobile, wireless/3G connected and of course brought to you by the dominant online bookseller who is now selling more ebooks than print books. Law publishers are now jumping on the bandwagon. I’m sure they’ll have some success and, as there are no great fixed costs, enjoy some profits. But the earth still doesn’t move for me.

In academia the earth is moving as authors seek to regain control of their work. Consider, for example, the Durham Statement on Open Access to Legal Scholarship and Open Book Publishers.

The disruptive influences of the net have forced trade publishers to innovate as their advertisers have migrated to online alternatives. Legal Week has responded by moving from free print title to a paid-for website, with law firms paying for firm-wide access. Publishers Incisive Media won the Association of Online Publishers’ Digital Publisher of the Year (Business) award in 2010: they “demonstrated a great knowledge of their audience … and have shown positive results by truly grasping digital and placing it at the core of their business.”

And what of that innovation of the late 20th century, the looseleaf service? Ruth Bird, the Bodleian Law Librarian, writing on Slaw on The Death of the Looseleaf regards as the happiest of developments the “totally new approach being taken to looseleafs online”:

At long last the publishers have stopped trying to convert static paper to static electronic flat content. They now see the information as an organic, interlinking resource that allows a serendipity of approach, hyperlinking and content are divorced from the format. And we now have to wonder how long the publishers will continue to produce the paper updates.

The looseleaf was an innovative solution first devised by the Commerce Clearing House (CCH, now part of Kluwer) addressing the problem of keeping law books sufficiently up to date, but it has been overly exploited by the publishers as a cash cow and has now had its day.

Also on Slaw, Susannah Tredwell, Library Manager at Lawson Lundell LLP in Vancouver looks at the many disadvantages of looseleafs and considers their future. Looseleafs increasingly do not provide value for money. In some looseleafs consolidated legislation and other materials that can now be found online for free make up a significant portion of the publication. Considerable staff time is taken to file updates and complicated page numbering and filing instructions result in misfiling problems which require even more staff time to resolve. (But because the end user is not the one doing the filing, this time is usually not factored in as a direct cost of the service.)

Given all these concerns, what is the future of the looseleaf service? They will increasingly migrate online, but interestingly Susannah Tredwell also suggests that some should revert to a form whence they came:

They could instead be printed as books with yearly supplements. Changing to a book format means no staff filing time, no missing pages, and (ideally) lower costs. Another solution is to remove legislative materials that can easily be obtained elsewhere.

This is a view shared by publisher Jason Wilson of Jones McClure:

Binder-based books are awful, unwieldy, lack portability, discourage innovation in typographic design, and cost more in upkeep than simply acquiring a newly bound volume.

What do you think? Are we witnessing the end of print for law books? And what are the most striking law publishing innovations for you in this rapidly changing landscape?

You can’t have missed the fact that Amazon’s fastest selling product last year was its Kindle ebook reader. Even I bought one. And during the year his Godliness Steve Jobs gave us the iPad tablet. Though the iPad is more than an a e-reader, as such it is of course much more book-like than an iMac or an iPhone. And there are plenty more tablets and e-readers on the way. We can safely say that the ebook has arrived.

But I’ve always been sceptical of the value of ebooks for law. For novels and other linear reading they clearly work well. But law books are different aren’t they? We dip into them, approach them via indexes etc, jump back and forth and put bookmarks and sticky notes on them; and they’re constantly being updated. I’ve long held that ebooks are not the future of law books or rather that the future law book is not a book, and others agree that law books belong in the cloud.

There are plenty of popular and student law ebooks in the Kindle Store, and LexisNexis is starting to release law practice books in ebook format, with titles from Sweet & Maxwell to follow. But to think that heavyweight annuals or looseleafs with updating services are going to translate into ebook formats is crazy. Remember that Butterworths’ first digital publications were badged “Books on Screen” but that appellation was quite soon dropped as it became clear that continuing the analogy wasn’t the way forward. There are many online law offerings whose principal content is based on texts initially created for publication in print, but the web services the publishers offer do do more than replicate the book and journal. I’m not saying the law publishers have got it all right, but they do know that they’ve got to figure out a future beyond books; and that means beyond ebooks too.

For as long as publishers are still publishing books, there will be a healthy market for ebooks, but as technologies converge and we do ever more in the cloud we’re going to stop thinking like Gutenberg.

When I started out in law publishing I joined a young company with a modern approach. A key point in our house style, which I was instrumental in formulating, was “We eschew [nice word that] the use of footnotes.” Why?

They don’t help the writer who has to partition their thoughts into mains and asides or mains and citations or mains and whatever; they don’t help the reader who has to jump back and forth; they don’t help the editor/publisher/typesetter/webbie who has to create and code the damn things; they don’t help anyone. Of course, loads of writers – academics especially – get off on using footnotes for precisely these reasons; let everyone suffer at the altar of my superior knowledge. Get this: if it’s worth writing, it’s worth including in the main flow. If it’s too wordy to fit in comfortably, then it probably should be somewhere else, like in a Table of X or maybe in the trash can.

I’m pleased to see there’s a Facebook group called International Coalition Against Footnotes And For Parantheticals; pity no-one seems interested.

Legal Research Plus comments on an article about John West [founder of West Publishing] and other non lawyers who have revolutionized legal research.

Apparently West called for neutral citations way back in 1908.

The author of the article, Prof Robert Jarvis, asks:

how a man who did not go to college, and was untrained in law, was able to devise methods that revolutionized legal research and, by extension, legal practice. Why was no judge or lawyer able to see what he saw? Perhaps the answer is that they were not looking, or perhaps it took an outsider to see what the cognoscenti could not.

I think the short answer is that lawyers are (we hope and expect) good at lawyering not at developing publishing systems.

The full 23-page article by prof Jarvis is availablein PDF.

Across the pond Bloomberg has had the effrontery brazenly to challenge the Wexis duopoly with Bloomberg Law.

Bob Ambrogi has written an extended review of Bloomberg Law on Law.com.

He reports that to bring itself up to competitive speed, Bloomberg hired an army of some 500 lawyers and has them nose to the grindstone writing headnotes, tagging cases and readying a law digest.

500 lawyers x $ whatever = a lot of $$ invested in editorial, let alone tech, marketing and blah blah.

There’s no doubt that quality editorial (authored law) is what differentiates the established law publishers from most freeloading wannabees, but I wonder if $$ will be enough?

eLawtric Books anyone?

Jason Wilson explores the pros and cons of what he dubs “eLawtric Books“. In a series of posts he (for the most part) counters Eugene Volokh’s thoughts on the future of electronic books and the law.

His view, with which I agree, is that ebooks a la Kindle et al are not the future of law books. Since the web came along, it’s been clear to me that the web was it. We have the cloud and we have increasingly smart devices connected to it. Dedicated devices to which we download stuff are only temporary, transitional technologies. Clearly, Amazon have a vested interest in selling “books” and they’ll milk the ebook bandwagon. For publications that are read serially, ebooks make some sense; for legal publications they make no sense at all.

Jordan Furlong bemoans (on Slaw and Law21) the fact that the legal media focus on BigLaw, because BigLaw makes a lot of money, so they’re attractive both as subscribers and as advertising targets.

It’s not good for smaller practices, which count the majority of all lawyers among their ranks, that they don’t get to hear their stories told, their concerns addressed, their best practices circulated, and their career choices validated in proportion to their presence in the profession.

If there’s a solution here, it’s going to have to emerge from the ranks of these smaller-firm lawyers themselves – waiting for institutional publishers to change their editorial focus is not a good plan. Smaller practices need to find a way to amplify their voice and multiply their narratives within the profession as a whole. Maybe they need to help create their own media channel, pooling resources and enabling advertisers to find and support them. Maybe they need to harness the power of social media in ways that big firms haven’t figured out yet, to create the first truly online legal periodical through some innovative combination of blogs, RSS, Twitter and LinkedIn, and focus it on their issues. Maybe they need to figure out what the small-firm equivalent of Legal OnRamp would look like, and start recruiting their clients to join.

To which I replied:

I do think you’re not seeing the wood for the trees here. Social media do already provide the means for solos and smaller firms to leave a bigger footprint and “amplify their voice and multiply their narratives within the profession as a whole”. As you well know, they are doing it through public blogging and the public SNEs; and the pooling and focussing is done via public group activity on group blogs and special interest groups on the SNEs.

That does not provide a complete solution and third party collaboration and aggregation channels are evolving, but I don’t really see that they need “their own media channel” – will it not be an agglomeration of media channels?

The first step for solos and small firms is to engage with social media and they have only themselves to blame if they don’t.

You suggest that their footprints need to be left “in the places where journalists search for ideas and leads”. Turn that around: how about journalists need to engage better with social media and source their stories from a wider range of media channels? Surely it’s a very lazy hack who relies on the mainstream legal media for their ideas; surely they need to be reading blogs, following Twitter et al? Now I know you do this, so the next question to ask (of an employed journalist) is – It’s all very well for me to source some of my ideas and stories from solos and small firms, but will that sell the rag/will it attract the advertising bucks, will it please my paymaster? I suspect the answer to those questions is No – and that’s probably part of the reason you left your past post to strike out on your own. Good move!

It’s inevitable that the mainstream and derivative (legal) media will focus on BigLaw, just as they focus on power, influence and celebrity in other fields, but smaller voices can now speak louder and engage with a wider audience; it’s already proven that this works for those perceptive enough to do more than sit on the sidelines and observe.

Paul Graham, an essayist and successful entrepreneur, pens a very interesting piece on Post-Medium Publishing which is worth reading in full (hat tip John Naughton). He opens:

consumers never really were paying for content, and publishers weren’t really selling it either. If the content was what they were selling, why has the price of books or music or movies always depended mostly on the format? Why didn’t better content cost more?

We didn’t (don’t) buy fiction and non-fiction, we bought books; not news, but newspapers; not music and movies, but encased CDs and DVDs. Publishers play to our desire for better packaging and/or our perception that bigger and better packaged products are more valuable: hardcovers command a premium over paperbacks; DVD cases are larger than CD jewel cases. It’s easy to see this working in the mass market. But in business and professional markets, where there is a compelling need (rather than desire) for the content and/or a relative scarcity of content creators and publishers, the content:packaging value ratio increases.

So it is with law books. Lawyers need up-to-date reference texts; the market is small and there were hitherto relatively few authors willing to put the time in to creating content and relatively few publishers willing to invest in its dissemination. So law books have always been expensive – several times more than equivalently-packaged consumer books.

Enter the internet which has enlarged the market, enabled more authors and more publishers and driven the marginal cost of producing copies to near zero. What price content now? Has the emperor been denuded of his clothes?

The physical packaging has gone, but there is still a relative scarcity of good authors and good publishers – just because anyone can do it, does not mean that anyone can do it well. There is value in the packaging, but that packaging is about how content is edited, combined, organised and presented. Despite the physical apparel, that is what publishing has always been about.

Those are my thoughts. As to what forms these new packages will take, Paul concludes:

The reason I’ve been writing about existing forms is that I don’t know what new forms will appear. But though I can’t predict specific winners, I can offer a recipe for recognizing them. When you see something that’s taking advantage of new technology to give people something they want that they couldn’t have before, you’re probably looking at a winner. And when you see something that’s merely reacting to new technology in an attempt to preserve some existing source of revenue, you’re probably looking at a loser.

PS. More on content/packaging from Scott Karp.

Clay Shirky eloquently states the problem facing the newspaper industry:

People committed to saving newspapers [are] demanding to know “If the old model is broken, what will work in its place?” To which the answer is: Nothing. Nothing will work. There is no general model for newspapers to replace the one the internet just broke.

With the old economics destroyed, organizational forms perfected for industrial production have to be replaced with structures optimized for digital data. It makes increasingly less sense even to talk about a publishing industry, because the core problem publishing solves – the incredible difficulty, complexity, and expense of making something available to the public – has stopped being a problem.

With advertising revenues nosediving, proprietors are culling journalists to maintain profit margins but with no clear idea of how to make the web pay.

The need to find new business models that work in the digital age may be less urgent in other publishing sectors, but it is no less important. Many of the services offered by the incumbent law publishers were designed to meet needs that the web (of increasingly open and inter-connected information) is now better able to serve in new ways, and they have consequently been experiencing a steady decline in subscriptions as users opt for alternative, more appropriate, lower cost or free services.

Responses assume the old model still has relevance; some are misguided or even suicidal: pricing up existing services, developing more walled gardens, establishing me-too communities and diversifying away from their core competencies. For how much longer can they continue to ramp up prices to maintain profits? How long before free access not just to primary law sources and news, but also to quality guidance and commentary, seriously undermine the viability of their business? How long before they acknowledge that the 20th century law publishing model is broken?

They are putting on a brave face in the face of the storm, still reporting profits and professing confidence in their products. One wouldn’t expect otherwise. The problem is, as Shirky says, that publishing is no longer a problem. We are all publishers now.

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