What about clients?

In a series of recent posts, Jordan Furlong gives his slant on the arguments at the heart of Richard Susskind’s thesis:

Decoupling price from cost in legal services:

In order to turn a profit, firms will be forced to streamline their costs of production, whatever they might be.

The market doesn’t care

clients don’t care if you make money … You have no right to make money from every problem or opportunity clients face.

The new leverage

This is the future of legal work, configured not to be an end in itself (a profit center for lawyers) but as a means to an end (better service for clients).

Now, don’t hastily jump on Jordan or Richard, or me for that matter; we’re only messengers.

And this reminds me, it’s a while since I perused WAC?